RECOMMENDATIONS
Leadership seen from different perspectives.
Perspectives from executives, commercial leaders, customers and teams reflect how I lead, collaborate and translate change into business impact.
01 · LEADERSHIP & BUSINESS IMPACT
Connecting business priorities, customers and execution.
Her broad business knowledge, forward-thinking approach and ability to connect business goals and customer expectations with operational execution made Sylwia a trusted partner to management and the teams she leads.
Bepośredni Przełożony · Dyrektor Zarządzający · Otis Direct leadership perspectiveYou demonstrated outstanding leadership throughout a complex transformation, taking accountability for successful execution. Your consistent communication across teams, stakeholders and customers was instrumental in delivering the project successfully.
Global Customer Care Director · nVent Transformation leadership poznaj projekt02 · PEOPLE LEADERSHIP
Building strong teams while delivering results.
perspective
Sylwia helps people find the strength and motivation to deliver team goals. She shares her experience, enables others to grow and combines a strong focus on results with a genuinely positive team environment.
Członek Zespołu · Customer ServiceThe work was challenging and required commitment, developing quick responses to unusual situations, creativity and a real sense of achievement.
Tomasz Team Member · OtislineThe role was never about following memorized scripts. Every customer interaction was different and required an individual approach.
Łukasz Team Member · OtislineMy time in Otisline was a period of continuous development of my communication and customer service capabilities.
Andrzej Team Member · OtislineFor me, people leadership is about creating an environment where high expectations, development and trust can coexist.
OTIS · TEAM IMPACT
03 · CUSTOMER & COMMERCIAL PARTNERSHIP
Building stronger connections between customers, Sales and operations.
Sylwia combines a strong customer perspective with a clear understanding of business priorities, creating an effective connection between Customer Service and Sales that supports customer relationships and commercial objectives.
Key Account Manager · Konica Minolta Sales & Customer Service collaborationYour support and commitment made a real difference in the cooperation between Customer Care and Sales. Stronger communication, clear ownership and customer focus created a more effective way of working across the organization.
Senior Sales Manager · nVent Regional Sales partnershipI appreciate your proactive support, responsiveness and ability to coordinate effectively across teams and markets, strengthening communication and providing reliable support for our global customer activities.
Global Key Account Manager · nVent Japan International customer collaborationI see Customer Operations as a business function — connecting customer needs with commercial priorities and operational execution.
04 · EXECUTIVE & PROJECT RECOGNITION
Trusted to deliver when visibility and expectations are high.
Thank you for your outstanding support and contribution. Your professionalism, commitment and ability to coordinate across the organization played an important role in delivering a successful international program.
Otis University International leadership initiative poznaj projektWith high expectations, senior executive visibility and complex logistics, everything was handled seamlessly. Strong preparation and coordination ensured a highly professional experience.
Senior Directors · Otis President / World Headquarters visit poznaj projektAcross organizations and roles, I have been trusted to take ownership in situations requiring leadership, coordination and reliable execution.
Let’s connect
Jestem otwarta na rozmowy o rolach liderskich, w których mogę wykorzystać swoje doświadczenie w Customer Service, Customer Operations, Sales & Commercial Operations oraz Business Transformation.
in →