Recommendations

„Customer relationships professional, a good work organizer, (…) a fresh view on proactive customer service, building customer value, communication and management of operational processes.”

– Board Member, Service Director & CEO Otis

„I appreciate Sylwia for the combination of analytical and managerial skills, perfectionism in planning and implementing arrangements”

– Customer Service Specialist
Team Member (cd)

„I wanted to take a moment to express my sincere appreciation for your outstanding support and leadership throughout the Thermal spin-off project. Being new to the company, I imagine this must have presented you with a double challenge. However, you immediately stepped up and took accountability for ensuring the successful completion of this process within the NER team.”

– Global Customer Care Director, nVent 2024
special projects, more about my role 

„(…) Your dedication and hard work have been evident in the way you have consistently executed the agreed milestones. Moreover, I am particularly grateful for your frequent and consistent communication. Your efforts in keeping not only your team members and other internal stakeholders well-informed but also in maintaining transparency with our customers have not gone unnoticed. This level of communication has been instrumental in the success of the project. Thank you once again for your exceptional contributions.”

– Global Customer Care Director, nVent 2024
Electrify Employees Recognition Program

„The results you have achieved indicate a pronounced aptitude for high agility in adapting to a fast-paced and continuously changing environment. Your 5 key Learning Agility dimensions with extremely high intensity: Change Agility, Results Agility, Mental Agility, People Agility & Self-awareness”

– Talent Bridge 2024, April
Learning Agility Talent Test Results more details

„You do the right things in the right way at the right time. And customers appreciate it. The right person in the right place.„

– Key Account Manager, Konica Minolta 2023

„At an early stage of interview, I was shown my future position and I was explained what Otisline’s work looks like. To my relief, I learned that it will not be repeating memorized scripts over and over again, but each interaction with customer is different and there is an individual approach to each customer”

– Łukasz, Team Member
Teamwork experience

„The time I spent in Otisline is a time of continuous development of my own communication and customer service competences.”

– Andrzej, Team Member
Teamwork experience

„The feedback from the Otis University associates – very positive all round! Thanks for all your preparation, effort and commitment to this event. You have made a very positive impression, and rightly so! This will be spread around the Otis world, so again, well done! Congratulations!”

– Managing Director/CEO Otis Poland
special projects, more about my role

„Sylwia is a person who helps discover the strength and motivation to undertake and execute teamwork objectives. She has an expert extended management skills uses effectively in projects she headed.”

– Customer Service Specialist
Team Member

„Welcome to nVent Schroff. I would like to thank you for your outstanding support during your first months. What a time to start… a new Legal Entity change across the region along with new team members, quite a challenge. Your calm and professional manner is very much appreciated. I look forward to working with you during 2025.”

– Sales Senior Manager, Northern Europe Region, nVent 2025
Electrify Employees Recognition Program

„I would like to thank you all for your help regarding RDHX pro Hose kit 24630-193. Your help in securing the 24630-193 for our business in Japan has made our business in Japan a super success! Without your help, our business would not have been successful. I would like to thank you from bottom of my heart. Let’s continue to work together for the development of nVent!„

– Global Key Account Manager, nVent Japan 2025
Electrify Employees Recognition Program

„Extensive knowledge of business processes, forward-thinking skills, effective combination of business goals and customer expectations”

– Direct superior (cd)

„I started my adventure with Otisline 3 years ago (2013). And the word „adventure „is not accidental at all. A lot happens and the work itself is quite challenging and requires full commitment. It provides a lot of emotions, lessons learned of quick and proper reaction to unusual situations, stimulates creativity and certainly gives satisfaction. „

– Tomasz, Team Member
Teamwork experience

„Outstanding creativity, organizational and analytical skills had direct impact on Sylwia involvement in many projects – both local and global.”

– Board Member, Service Director & CEO Otis

„The Polish organization did an exceptional job organizing and hosting the recent WHQ visit. The schedule was very full, logistics were difficult and expectations were high. (…) In all areas the meeting went off flawlessly due to your hard work. Please accept my sincere thanks and appreciation for your efforts.”

– Managing Director Otis CEG
special project, more about my role

„Her enormous commitment and competences make Sylwia a reliable partner for both managers and future teams.”

– Board Member, Service Director & CEO Otis